Table of Contents
- 1. Introduction
- 2. Definitions
- 3. What Data We Collect
- 4. How We Use Your Data
- 5. Third-Party Services
- 6. Data Retention
- 7. Your Rights
- 8. Contact
1. Introduction
At Funny Monitors, a service operated by Dane Commercial Services Ltd., we take data privacy seriously. This policy outlines how we collect, use, and safeguard your personal information in accordance with GDPR and applicable data protection laws.
2. Definitions
- “Service” refers to the Funny Monitors platform available at
funnymonitors.com. - “User” means any individual or entity using our platform.
- “Personal Data” refers to any information that can identify a natural person.
- “Processing” means any operation performed on personal data, whether by automated means or not.
3. What Data We Collect
Account and Contact Information: We collect names, email addresses, and login credentials when users create accounts or interact with our service. This enables access to our monitoring tools and communication related to account activity.
Billing Information: For subscription and payment purposes, we collect payment details such as billing address and card information through our payment processor, Stripe. We do not store full card numbers on our servers.
IP Address and Browser Metadata: We automatically collect limited technical information such as IP addresses, browser type, and device data to help detect abuse, troubleshoot performance, and secure your session.
Notification Preferences and Logs: We track how you configure and use notification options such as email, SMS, or voice notifications. This includes message delivery data and your selected notification methods.
Email Newsletter Subscriptions: If you opt in, we collect your email address to send our monthly newsletter. You may unsubscribe at any time using the link provided in each message.
4. How We Use Your Data
We use your data exclusively to provide and enhance the Funny Monitors service. This includes:
Payment Processing: Your billing details are used to process transactions, manage subscriptions, and detect fraud.
notification Delivery: Your selected contact methods are used to send downtime notifications via email, SMS, or voice depending on your configuration.
Customer Support: Your information is used to identify and respond to support tickets submitted through Zoho Desk.
System Improvement and Security: Technical data such as IP logs and browser metadata are used for internal diagnostics, performance monitoring, and platform security.
Marketing Communications: With your consent, we use your email address to share monthly updates, feature announcements, and best practices. You can opt out at any time.
5. Third-Party Services
To provide the Funny Monitors service, we rely on the following third-party platforms, each with their own privacy safeguards:
- Stripe – processes all payments and subscription billing securely.
- Zoho Desk – used to manage and respond to customer support queries.
- Termly – manages GDPR consent, cookie banners, and user preference controls.
- Twilio – used to deliver voice calls and SMS notifications to users.
- Mailgun – handles email delivery for system notifications and transactional communications.
We do not sell your data. We only share your personal data with these providers to the extent necessary for the operation of our service and in accordance with their terms of service and data protection commitments.
6. Data Retention
We retain your data for as long as it is necessary to fulfill our contractual obligations and provide the service. Retention periods vary by data type and are set according to operational and legal requirements. Once no longer needed, data is securely deleted or anonymized.
7. Your Rights
Under applicable laws such as the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate or outdated data
- Request deletion of your personal data, subject to legal and operational constraints
- Object to certain types of data processing
- Request data portability in a commonly used format
To exercise these rights, please contact us using the details below. We may require verification of your identity before processing any request.
8. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Address: Dane Commercial Services Ltd., 61 Bridge Street, Kington, United Kingdom, HR5 3DJ